HTC cerca di placare l’ira dei propri utenti, in possesso di un HTC Desire HD, pubblicando una nuova nota in cui si affrontano nel dettaglio gli aspetti che avrebbero reso difficile la coesistenza tra il modello e il sistema operativo Android Ice Cream Sandwich.
Ecco, nel dettaglio, quanto affermato dal brand:
“We’ve heard your feedback on our decision not to update the HTC Desire HD to Android 4.0. We completely understand that this is a controversial decision.
For more background, due to how storage on the HTC Desire HD is partitioned – and the larger size of Android 4.0 – it would require re-partitioning device storage and overwriting user data in order to install this update. While technically advanced users might find this solution acceptable, the majority of customers would not. We also considered ways to reduce the overall size of the software package, but this would impact features and functionality that customers are currently using. Even after installing the update, there were other technical limitations which we felt negatively impacted the user experience.
We believe an update should always improve the user experience and carefully evaluate each update based on this criteria. While we are very aware of the disappointment from this decision, we believe the impact to user experience was too great. We recognize this is a change from our previous statement and for that we’re truly sorry”.
Ricapitolando, perdita dati utente e ripartizione della memoria interna alla base di tutto.
[Via]